TRAINING HUB

 

PROJECT OVERVIEW

INTRO PARA

QS?

To explore this, I led research around X strategic aims:

🎯 AIM1

🎯 AIM2

🎯 AIM3

🎯 AIM 4

Budget icon

Budget

$INSERT

Team icon

Team

Lead UX Researcher, X

X, X

X, X

Timeline icon

Timeline

X months


Research Goals & Approach

RG1: GOAL 1

RG2: GOAL2

RG3: GOAL3

🌱 DISCOVERY

Stakeholder Interviews

Requirements Gathering

?

🧠 DESIGN THINKING

?

🔬 RESEARCH

X 1:1 Interviews

Surveys

Desirability Matrix

Thematic Analysis

💡 SOLUTION DESIGN

?

Internal & External Stakeholder Presentations

⚙️Process  |  📦 Artifacts

Intent
X

⚙️ Mapped X

📦 X

⚙️Process  |  📦 Artifacts

Intent
X

⚙️ FacilitatedX

📦 X

⚙️Process  |  📦 Artifacts

Intent
Building on knowledge gaps uncovered during the workshop, I used a mixed-methods approach to gather candidate feedback. Interviews captured rich behavioral insights, while surveys validated themes and expectations at scale.

⚙️ Conducted 18 semi-structured 1:1 candidate interviews to validate the assumptive map. Follow-up surveys and desirability matrices quantified candidate expectations and surfaced knowledge gaps.

⚙️ Applied affinity mapping to synthesize qualitative data, revealing critical friction points within the candidate experience.

📦 Interview Guide, Survey, Desirability Matrix, Thematic Analysis

⚙️Process  |  📦 Artifacts

Intent
Synthesized research into a final hiring journey map that revealed short- and long-term opportunities grounded in user pain points, mental models, and behaviors.

⚙️ Led cross-org walkthroughs to translate research findings into feasible, aligned design solutions. This laid the foundation for a unified hiring process.

📦 X, Presentations


Challenges

X
X

Y

Y


''

X

– Candidate X


Key Discoveries

🔍 Insight
🛠️ Solution
🎯 Impact

Theme 1

🔍 Insight 1: discovery 1
  • bullet 1
  • bullet 1
  • bullet 1
🛠️ Solution 1: Solution 1
🎯 Impact
impact 1
impact 2
impact 3

Theme 2

🔍 Insight 2: discovery 2
  • bullet 1
  • bullet 1
  • bullet 1
🛠️ Solution 2: solution 2
  • bullet 1
  • bullet 1
  • bullet 1
🎯 Impact
impact 1
impact 2
impact 3

Theme 3

🔍 Insight 3: discovery 3
  • bullet 1
  • bullet 1
🛠️ Solution 3: solution 3
  • bullet 1
  • bullet 1
  • bullet 1
🎯 Impact
imapct 1
impact 2
impact 3

Theme 4

🔍 Insight 4: discovery 4

They scan for:

  • bullet 1
  • bullet 1
  • bullet 1
🛠️ Solution 4: Solution4
  • bullet 1
  • bullet 1
  • bullet 1
🎯 Impact
imapct 1
impact 1
impact 1

Theme 5

🔍 Insight 5: discovery 5

x

  • bullet 1
  • bullet 1
  • bullet 1
  • bullet 1
  • bullet 1
🛠️ Solution 5: solution 5

To ensure momentum:

  • bullet 1
  • bullet 1
  • bullet 1
🎯 Impact
impact 1
impact 1
impact 1
Experience map illustrating candidate hiring journey
Experience Map artifact

Wins

X

X

X

X